FAQ

We are a rapidly growing community of Recording Artists and Music Fans that are focused on discovering and promoting the best independent talent! Members sign up and pay a subscription to receive a powerful online business that comes complete with their personal Music Store. You earn income . . .
•every time your friends buy music from your ListenChannel Music Store
•every time friends you sign up buy or sell music from their ListenChannel Music Store
•every time your friends sign up friends who buy or sell music from their ListenChannel Music Store
•if you sign up recording artists, every time their music is sold from any ListenChannel Music Store
•if you sign up friends who sign up recording artists, every time their music is sold from any ListenChannel Music Store
•if you are a Recording Artist, every time your music is sold from any ListenChannel Music Store

We offer wholesale prices to ListenChannel members. To receive discounted music, simply sign up as a ListenChannel Music Fan.

All of our music is currently available for digital download only, so there are no shipping and handling fees.

You can’t send a download as a gift, but you can send a digital download card as a gift!

Debit or Credit (Visa, Mastercard, Amex, Discover), Check or Money Order in US Dollars

ListenChannel only sells music for independent artists (artists that do not currently have major labels or a major distribution deal). In some cases, we do sell music from artists that were once signed to a major label, but only if the rights to their music have been returned to that artist.

Yes! We create 30 second song previews that let you listen before you buy.

You simply go to the page of the member that introduced you and click on the “Signup Now” button.

It all depends on how fast your Internet connection is, but it is available for download instantly.

Go to the artist’s page on ListenChannel.com and click on the album you’d like to review. In the comments section, click on the link that says “Log in to post a comment.”

We let the artists see where the music is purchased from geographically, which helps them plan concert tours. Other than that, your information stays with us and will not be given out for any reason.

Gift Certificates? Nope. Those were so 2001. We prefer digital download cards that work just like a gift card. You can choose the amount, pay for it from our site and ship it to the recipient.

ListenChannel is by no means an advocate to some of the lyrical content that some of these artists release, but we are not willing to compromise each individual’s right to free speech and expression.
However, we do provide each customer with the option of selecting to hide content that contains explicit lyrics from being displayed in an effort to improve their overall shopping experience.

We require certain information for you to purchase music. We keep that information as well as your order history just in case you lose the device that you downloaded the music to and want to download it again at no extra charge. It also saves time when you return to make future purchases. All of your information is secure and will not be given out under any circumstance.

Click on the My Downloads link on your Music Dashboard and click download next to the track you purchased. You can then open it or save it to a specific location on your computer. Once the download has completed, you can import it into iTunes or Windows Media Player and enjoy it.
Also, feel free to email us with any questions you might have at downloads@listenchannel.com.

MP3s only — ListenChannel sells only high quality MP3s that meet our high quality standards.

If the download didn’t start, it’s usually due to a security setting in your browser. Check your browser settings and try again.

When asked to “Save” or “Open” the downloaded file, always select “Save” and download the MP3 file to either your desktop or a folder that is easily accessible such as “Music” or “Documents”.

No, all MP3s are DRM free and, once purchased, can be used just like any other standard MP3.

Yes. Just contact us via email at downloads@listenchannel.com and we'll get your audio fixed as soon as possible.

No, but you are more than welcome to download the album artwork from the artist’s page and import it into your library to attach to the MP3.

Our MP3s will work on every operating system.

Simply locate the folder that the file was downloaded into and drag the MP3 file into your iTunes or Windows Media Player library.

Simply log into your account and click on the “My Downloads” link from your navigation menu.

Chances are that the download was interrupted. Simply delete the file from your computer and re-download it. Make sure the download completes before you attempt to access the file.

Yes. We have strict requirements and quality control around the content that we make available for sale on our ListenChannel.

All of our content is currently digital, so the music that you want will never be out of stock!

Yes. Our site and all of the transactions that occur on our site are secured. In order to process your payments, we have to follow the same rules and regulations as banks. You can detect which pages are secure when you see a padlock icon while checking out.